Business Communication Skills
Looking after Visitors
Here are some phrases you can use when looking after visitors.
Common English Phrases | |
Greeting the visitor:- | |
| Good morning/afternoon. Can I help you? | |
| Do you have an appointment? | |
| I'll let (Mr Smith) know you're here. What name is it, please? | |
Explaining there's a problem:- | |
| I'm afraid (Mr Smith) is in a meeting. | |
I'm sorry, but he/she's out of the office at the moment.
| |
Offering help / refreshments etc:- | |
| Would you like to take a seat? | |
| Maybe I can help you? | |
Would you like some tea/coffee whilst you wait?
| |
Milk and sugar?
| |
| Would you like to read through our company brochure / newsletter / literature? | |
Making small talk:- | |
| Did you have a good journey? | |
| What was the weather like in (London)? | |
| Have you been to (Germany) before? |
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