On The Phone 3

English on the Telephone

English on the Telephone - Preparing to make a call

Preparation is one of the things that can help you when making a phone call. This telephone call preparation form is one of the tools you can use:-
Telephone call preparation form
Date:
Contact person (full name and title):
Company name:
Address:
Telephone number(s):
Script
Primary reason for call:

Secondary reason for call:

Introduction:

Lead statement:

Key words:


Conclusion:

Results/Comments:

Follow-up action to be taken:



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